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We require at least 4 days notice for a 100% refund. This means, for Saturday arrival, cancellation would need to be made by 4pm on Tuesday afternoon. Cancellations that are received 3 days before scheduled arrival will receive 50% refund. Cancellations received less than 3 days prior to arrival will not receive a refund. We do not issue credit for unused items or early returns.
We encourage you to book your linens reservation when you book your vacation rental to ensure availability, especially during busy seasons.
You have until 3 days before arrival to modify your order. If you created an account during checkout, order changes or cancellations can be made using the "manage my reservation" menu button. If you did not create an account at checkout, please contact [email protected] or call us at (910) 880-0523 to make changes to your order.
We do the best we can to prevent skin allergies and sensitivities. All of our linens are professionally laundered using hypoallergenic wash formulas designed for individuals with sensitive skin or chemical allergies. However, different people are sensitive to different ingredients, so we cannot assume liability for an skin reactions or sensitivities you might have.
Lucky you! Upon request, we will deliver fresh linens each Saturday of your stay. Contact us at [email protected] or call us at (910) 880-0523 to arrange delivery of fresh linens.
All orders require a $50 deposit, which will be refunded to your payment method after the rental items have been returned and inspected. Please allow 7-10 business days for damage deposits to be refunded to your method of payment.
Your linens will be delivered by 4:00 PM on the date of your arrival. If you check in early, please keep in mind that your linens may not have been delivered yet. If your rental property is a beach house, look for your linen bag by the stairs or elevator at the bottom of the house. If your rental property is a condo, look for your linens by the front door.
At the end of your stay, place all rented items into the delivery bag(s) and place them OUTSIDE of your door no later than 10:00 am. Please remember, we cannot pick up your linens if you leave them inside. If it's raining, place your linens under an awning, cover, or overhang, if possible. Please make sure that your linens are dry (wring out wet beach towels, etc).
No. At this time we only service the islands of Ocean Isle Beach and Sunset Beach. We do not serve the surrounding area.
Free delivery anywhere in Ocean Isle beach & Sunset Beach , NC
Quality lines & Towels
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